Navy Federal Credit Union

Mariah M. Rabideau

Terrible location. It's right in Brickell, so you have to pay to park. The lobby is tiny, and because it's the only physical location members can visit in the entire South Florida region, there are lines out the door. Will be submitting a formal complaint through the corporate system, but this is absolutely ridiculous to have 1 location for this area.

Catherina Michalak

Branch service is like snails, terrible. Came to pick up a check for a loan, and here's a long line, plus people inside too.

MrOcto13

Wonderful staff and good service. Unfortunately it's the only branch in S. Florida. In the grinder of Miami's Brickell section. Hope they consider opening a branch in Broward and Palm Beach counties. FTL and WPB have federal buildings in their established communities also. Hope the top brass in this organization will consider it.

Lyric North

THE ABSOLUTE WORST CREDIT UNION!!!! Navy credit union should seriously look into hiring well equip individuals that understands their system. Not an agent or supervisor was able to fix what I called in for. I simply need to have my direct deposits set to be available for me on Thursdays instead of Fridays. But unfortunately, because I’m not in active duty, they can’t do it? Like what? This seriously is the absolute “ghetto”. Then I got because my account was in the negative, it can’t be done. (My account has never been in the negative) then they stated the system will automatically pick up the recurring direct deposits and automatically enrolled me to getting my checks Thursdays. (That also never happened) I guess I have to call in every Thursdays to have the automated line deposit my checks. Thanks for the inconvenience Navy!