Dunkin'

Arthur Collins

The younger guys were super helpful one of the times we went and they were nice. But, aside from that, it's been bad experience after bad experience. The last time we went, there was literally ONE single person working the entire store "because the next guy didn't come in yet". I was frustrated after waiting nearly 30 minutes in the line that I couldn't leave because it traps you, but she still got our order wrong. I didn't complain because I felt bad for her. I probably won't be back because there are other options nearby. I've literally been told before multiple times that this BASKIN ROBBINS was out of anything with the word "chocolate" in it. But, this isn't uncommon in that area. The one in Oldsmar is almost always out of chocolate too. Once, I was told they were out of ice cream entirely after waiting 10 minutes in the drive thru. The management of this store is atrocious, clearly. If you can't serve your customers, just save money on electricity and shut down.

Joe Morriseau

I just had a wake up wrap. It had a 1" sliver of egg in it. I brought it back to the counter and was told "thats how they make them now" After I ate it the same employee told me they cut the egg in half. He said "you would think by doing that they could pay me more" I told him I wasn't happy about it and his response was too bad... nothing I can do about it... I just got ripped off by Dunkin.

Angela Hutchinson

2nd time to this location. I go very early around 5am. Both times I've tried to place 2 separate orders. They absolutely refuse. No line waiting. No one inside which I tried first but doors were locked. Rude, no customer service. You'd rather lose a sale then take a simple order. I understand during rush hours that may be difficult, but there should be some flexibility to those rules. After reading the rest of the reviews I'll take my business somewhere else.

Regina Luster

I went in and ordered a coffee and a breakfast sandwich. I was told to park and they would bring out my sandwich. 20 minutes later and they still hadn't taken out my sandwich. I went inside to ask if my sandwich was ready. There was about 8 emoyees working and about 5 other customers. As soon as I got in someone was complaining because they has been waiting for 15 min to get 2 dozen donuts that they had already paid for. The guy making the sandwiches didn't look like he even wanted to be there and wasn't even making anything. When someone asked him about their food he just threw the bag with his food at him. When I asked the girl at the drive thru about my sandwich she told that she wasn't the one making the sandwiches therefore it wasn't her problem. Finely I saw another girl just clock in and asked her if she could please check on my sandwich. I got it 5 minutes later so I probably waited about 30 min to get a sandwich. When I get home this is what I got! A sandwich with no top to it smh. Worst customer service ever. Don't waste your time coming here