Address: 199 W Portal Ave, San Francisco, CA 94127, USA
Phone: +14158218798
Sunday: 9AM–5PM
Monday: 8AM–8PM
Tuesday: 8AM–8PM
Wednesday: 8AM–8PM
Thursday: 8AM–8PM
Friday: 8AM–8PM
Saturday: 9AM–5PM
Liz Sugar
Tried to call in to see if location offers ultrasound. The phone recording just looped over and over about covid-19 testing. You should probably just avoid this location for the time being.
Renee Samson
Horrible call in experience. I called to see if there was an x-ray tech on site. The recording goes on and on and on about covid and NEVER gives an option to speak to a human. No patient care=worst experience ever.
Tarrah Smith Pollaro
Went here for a foot x-ray. I was treated, x-rayed and fit for a boot, all shortly after I got there (I walked in). The staff was kind and answered all my questions. The facility itself is clean and newly renovated. I hope you don’t need them, but if you do, at least the experience won’t be painful!
MICHELLE MAXWELL
On Jan 21st at 12:45. I was bit by a dog on the top of my right hand. My husband and I went to the urgent care clinic on West Portal. We opened the front door and didn’t see anyone at the desk. I called out several times but there was no one in the office. About 5 min later a young woman I assumed was the front desk person youngish man who was I guess the Dr or PA. The women told us they had just come back from lunch but they still had 10 min on the clock. The fellow asked me what the problem was and I told him. A dog bite.(it was a nasty one) He very flippantly asked me if the bleeding was under control. I said yes.Then he simply walked away. We sat there for another few min without so much as eye contact from the desk lady. She then informs me that I will be getting a text on my phone to a link to fill out a registration form. My right hand is wrapped up in a towel so I thought she would help me out. No such luck. As we sat there another man walked in and said he had an appointment. Shortly after he came in, a couple came in the door. The receptionist quickly told them they had to wait outside, as only 4 people were allowed in the lobbby,despite the marked chairs for distancing. It is now 1:30. This all occurred as I was trying to fill out the registration form. I was then told I would not be seen until 3:00. Well that did it for us. We told her we were going to the emergency. She chimed in oh that’s perfectly fine. I was appalled at the lack of care and compassion. These so called medical people should be fired for leaving the, building open with no one there. I will be writing a letter to Dignity Health about the careless actions of the staff. Will never go there again and I will be telling everyone I know in the neighborhood not to as well,if they value their well being and health. Sincerely, Michelle Maxwell
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Sorry but no. We take most insurance.
Golden Gate Urgent Care treats non-life threatening injuries and illnesses. This includes, but is not limited to illnesses such as: allergies & asthma, flu & colds, pink eye, sore throats & strep, ear infections, urinary tract infections and more. We also provide injury related services including but not limited to: X-rays, Fractures, sprains & strains, minor burns, cuts & scrapes, sutures, foreign object removal and more. If you have a life threatening injury or illness please call 911 or go to your nearest Emergency Room.
Yes, minor blood tests can be done at Golden Gate Urgent Care if deemed necessary by your provider. Rapid blood tests include: HIV, monospot and glucose testing. At our Mill Valley and Lombard centers we offer onsite Comprehensive Metabolic Panel (CMP and Lipid Panel). Additionally, all centers can draw blood and send to external laboratories where an extensive list of tests can be ordered, included by not limited to: CBC, CMP, TSH, and STI tests such as HIV, RPR and Hepatitis Panel.
Golden Gate Urgent Care and all of its physicians, physician assistants and nurse practitioners are in-network with the following health plans: AARP UnitedHealthCare, Aetna, Anthem Blue Cross, Anthem Managed Medi-Cal, Blue Cross Federal, Blue Shield, Brown & Toland HMO plans, Chinese Community Health Plan, ChoiceCare, Cigna, Coventry/First Health, Covered CA, Golden Gate Restaurant Association, Health Plan of San Francisco, Health Plan of San Mateo (Peninsula locations only), Hill Physicians Group, Humana, Jade Health Medical Group, Jewish Senior Plans, Medicare and Medi-Cal plans, Meritain Healthcare, Multiplan, Networks by Design, NMDP Be the Match, Rail Road Medicare, San Francisco Health Plan, Sequoia Physicians Network, UnitedHealthcare, Western Health Advantage.
We are open 365 days a year Monday through Friday (8:00am-8:00pm PST) and Weekends/Holidays (9:00am-5:00pm PST).
While we do not make appointments, we do have the option of saving your spot online at a time that works best for you and completing your registration before you arrive at the center. But, walk-ins are always welcome during our normal business hours (M-F: 8am-8pm/Weekends & Holidays: 9am-5pm)!
We provide the following Vaccination for children and adults: Tdap and Pneumococcal, and Flu Shots. We also offer the PPD test for Tuberculosis.
If deemed necessary by your medical provider, prescriptions can be obtained for a variety of conditions. Prescriptions will be sent to the pharmacy of your choice.
Services are available to adults and children 6-months and older.
Yes, the Golden Gate Urgent Care staff includes a range of medical professionals Including Physicians, Physician Assistants and Nurse Practitioners who are available to treat patients over the age of 6 months old. We also make it easy for you to see a medical provider with the ability to hold your spot in line.
Yes, Dignity Health-GoHealth Urgent Care can take X-rays onsite for most body parts including hands, arms, shoulders, legs, ankles, feet and more. Providers receive preliminary X-ray reports immediately and full reports within 48 hours.
Most major insurance companies' urgent care co-pays range between $20 - $100 for a variety of services. This is an estimate only. Please contact your health plan to determine the actual amount of your co-pay based on your policy coverage.
No, we do not offer Workers' Comp services at our any of our Urgent Care locations in California.
No, we do not offer the COVID-19 vaccine at any of our urgent care centers.
Yes, PCR and Rapid COVID-19 testing is available at designated centers
Yes, Dignity Health-GoHealth Urgent Care is in-network with Medicare and Medical.
Hello, yes as a partner with Dignity Health, we have an integrated medical records system.
Services are available to adults and children 6-months and older.
Yes!
Donna The patient may need testing like an MRI or CT scan and we could not do that. You should if this an acute change go to the Emergency Department or dial 911 for an ambulance If long term change go to the UCSF Acute Care Screening clinic on Parnassus in San Francisco.
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