Spectrum Store

Dave Cox

Two counter reps could not complete the help with two people in under 50 minutes! I waited one hour and was with a hand full of people at 10 am opening. During my wait to return a modem, I watched 4 people leave at the 45 minute mark. At the rate they move they will only be able to help out 8 to 10 people in a day. Spectrum's service is POOR at best.

Dawn Post

Toni Richard’s was outstanding. She assisted our mobile phone switch from Verizon painlessly. She also helped us improve our internet package. Very thorough and personable. Highly recommend!

Meg Marie

All I can say is wow . Spectrum mobile is a absolute joke. Payed off one device 3 months ago and they still are refusing to unlock it so I can use it elsewhere ( even though they got my money for it) so it's basically a really expensive paperweight now 🙄 then the phone I was currently using through them that I've had problems with since day one basically they have refused to take back and replace. I took my phone number off the account now they think they are gonna get 1,050 from me they got another thing coming. I even called them and went in trying to give the stupid device back and they are refusing to take it. How does any of this make any sense. I definitely recommend people stay away from spectrum mobile they are a extremely shady company and have absolutely horrible customer service 😡🤬

Kendra M

I was told if I add an Apple Watch to our existing plan each existing line would be dropped to $29.99, that was false information. New customers benefit from the pricing and existing customers bills continue to increase.