Address: 190 SE 2nd Ave, Canby, OR 97013, USA
Phone: +15032668111
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Jonathan Smith (DJ ŌNÉI)
I have had nothing but stellar service from this company! Their website is easy to use and is well defined. This makes paying your bill or addressing concerns such as weather outages incredibly easy. You could try to ask for better customer service from other telecom providers, but good luck with that experience being on hold with numerous customer service representatives from the company who can't answer your question, but can sell you some hot air without blinking an eye for 2 hours straight. Maybe you prefer Diet Water? At least the hard working employees who work here seem to care about customer loyalty! I am sure it is due to the service they can demonstrate they provide and dedication to doing the right thing by taking care of their customers! Thank you!
Juggalo Peterson
Every ISP in this town is garbage and they know it but the city protects them from competition. If you use internet like the rest of the modern world, don't move to Canby.
Kayla Clements
I have great service I’ve had them since February 2021. I’ve never had an issue when my card was changed and I forgot to pay the service fee it was back on within minutes. They’ve also helped me when I forgot my password. I have great service within my whole property also even to the street and we have a 12000 sqft lot. I’ve had other services through other companies and this company by far my favorite. The price is great also and I’ve never had slow internet. I have a small business from home and TVs and phones and it’s never been slow.
David Stenzel
I have been with direct link since moving to Canby in 2004. I’ve experienced numerous problems throughout this period and now the email is down for the last two days. My tv will start buffering when I attempt to go online with my phone. I’m very disappointed with the service and will most likely discontinue direct link. For 146. Dollars a month i at least expect the service to work properly.
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You can go to https://www.directlink.coop/myvoice.
Yes.
Hi Carol. Thank you so much for reaching out. Unfortunately, we're not able to assist in your drain issues as we are not a plumbing service. We provide Internet and Voice services to the towns of Canby and Mt. Angel in Oregon's Willamette Valley. We wish you luck in your quest.
Hi Michelle, Feel free to give us a call at 503.266.8111 and we'd be happy to chat with you about our fiber build progress. You can also use our online tool to type in your address and see when your area is scheduled for an upgrade to our fiber optic network here: https://www.directlink.coop/internet/fiber
There are a few options for accomplishing this, one option is to set up call forwarding so calls placed to your home phone line are forwarded to your cell phone when you are out and about. The other option is to contact your cell carrier and port your home number which would replace your cell phone number with your home number. There may be other options as well, I recommend you contact DirectLink for more information.
It will depend on your phone package, but if you have EAS (extended area service) as part of your package, it will include free calling to: Aloha, Aurora, Banks, Beavercreek, Beaverton, Burlington, Carlton, Charbonneau, Colton, Corbett, Estacada, Forest Grove, Gaston, Gresham, Hillsboro, Hoodland, Lake Oswego, Molalla, Oak Grove-Milwaukie, Newberg, North Plains, Oregon City, Portland, Redland, Sandy, Scappoose, Scholls, Sherwood, Stafford, Sunnyside, Tigard, Tualatin, Vernonia, Wilsonville and Yamhill. Outside the Portland region, DirectLink also offers EAS service to Colton, Monitor, Woodburn-Hubbard, and Government Camp.
Jack, Thank you for reaching out! Installation lead time can vary depending on the individual address. Please give us a call at 503-266-8111 so we can answer your question according to the address. We look forward to working with you!
Depends on speed of internet and phone services chosen.
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