Dr. Lu's Acupuncture & Massage Clinic

Lani Foy

Went for an acupuncture appointment followed by a 30 min massage. First off, I specifically asked for a woman but was given a man (which I wasn't comfortable with). Then we start the accupuncture and he rubs around my shoulder and neck/arm (the whole time I'm laying on my back) and over the course of 20 mins places the needles. Leaves and comes back 15 mins later, removes the needles and tells me I'm done. I never received the back massage I originally made the whole appointment for! I never even laid on my stomach. He said the massage was while he was finding the spots to place the needles....he "didnt get to my back"....WHICH WAS THE WHOLE REASON I MADE THE APPOINTMENT. I have had this same service from here years ago and it was so much better. I made a whole accupuncture appointment to get a massage and my back was literally never touched! I have never been more disappointed by an appointment like this before and I will never come back.

Yvonne Cass

Tri west made an appointment for a certain day. Somehow, ?Dr Lu? Called my mom’s phone instead of mine, informing me to call to schedule an appointment. I called the next morning and spoke with Dr Lu who stated I didn’t have an appointment on that day but went ahead and scheduled me for an appointment on a different day without informing me it would be with someone else. I show up and had an interaction 3 times with a young man who never identified himself. That same young man takes me back to a treatment room and I finally ask him if he was Dr Lu. He finally identified himself as Dean, Dr Lu’s associate. I found the entire process with this office very unprofessional from the beginning.

Jennifer Yeaman

I have been seen in this clinic for a few months now and the care and expertise these people give is amazing. I have a job injury on my shoulder and nothing seems to relieve it but acupuncture and massage. I have been seen by 2 staff both very different styles but both excellent care. Thank you Dr Lu, Dean and kaylee. Sorry if I miss spelled your name. The staff listens to me and my body and I feel I'm actually a person the not just a number. Thanks again

Eileen DuClos

I have seen Dr. Lu (review to follow)..the reply from Dr. Lu below was for a rating that was somehow under my name --I did not submit a review and there were 3 stars left (default as it tracked that I was there?) Unfortunately, because the injury I last visited Dr. Lu for was a work injury and our insurance did not cover his office at the time, I was unable to continue at that time. I was treated by his office for an earlier injury and have the highest regard for the treatment I received. I still continue to recommend this office to others -- both the massage and acupuncture were wonderful and Dr. Lu personally checked in on my progress regularly. Prior to seeing him, I had 3 months of physical therapy and was worried about returning to my job, as I have several hours active on my feet and several hours desk work daily--both which were incredibly painful. One visit: immedate relief. Less than 2 weeks: stellar improvement. I (with very minute exceptions) returned fully to my job, and also got the bonus of much-improved sleep.