McDonald's

Category: Fast food restaurant in Indianapolis, Indiana

Address: 4545 W 38th St, Indianapolis, IN 46254, USA

Phone: +13172931415

Opening hours

Sunday: 6AM–8PM

Monday: 6AM–8PM

Tuesday: 6AM–8PM

Wednesday: 6AM–8PM

Thursday: 6AM–8PM

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Christopher pujols

Jun 23, 2022

If I can give less then one star I would the level of respect for customer service is none. The most ghetto employees I have ever talked to. Who ever is the manager at this place should be fired for hiring the ppl they have employed there.

Rose Snider

Jun 18, 2022

Worst service ever. 4 meals. 6 mistakes. French fries cold. No pickles on big Mac. Shorted me a chicken sandwich. Drinks were not right. And sandwiches ordered plain and they were not. Oh and they had no napkins. Worst experience I have had at a mcdonalds....my advice is to skip this restraint and go to a diffrent.

Nate Christofferson

Apr 2, 2022

If you work at this location I encourage you to take 5 mins to read this please. so to start ID like to say I’m not expert, but I’ve been working in restaurants for 3 years now mostly kitchens. I made a door dash order because I didn’t want to leave my house. When over $10 of my order was missing I was frustrated and decided I’d go find out why. I arrived and went in to find many people waiting for incorrect orders including a man who had been there for 40 minutes. I waited for about 15 minutes watching the whole kitchen and lobby situation unfold. I was eventually approached by an employee who was kind, I don’t know anyones names there but she had purple highlights, so if her or her manager sees this she was kind and quick to help. I asked if there was a manager present and she said there was I asked if whenever he has a moment if he could come over. The manager, again I don’t know his name but he was shorter with glasses and a beard. He came quickly and asked me how he could help I explained to him my issue. I could tell he was overwhelmed but he did find a solution and I was there less than 20 minutes. Guys trust me I know how stressful the last year has been for restaurants, you have so many people in that kitchen, and not one of them knows what they’re doing fully. I encourage you to take the time to organize, divide and conquer. 90% of your problems would be solved if you did this. I am all for younger people working but encourage them to do the right thing, how to do different stations, and to actually put true effort into their work. I look forward to eating here again in the future once improvements are made. Good luck guys

Eric Freeman

Nov 21, 2020

Meat was over cooked..the orderer was impatient..no sugar cream ..charged meet 50 for a squirt of mayo the burger was1.29.when i open wrap mayo was everywhere i didnt eat sandwhich..i will never go back to this mcdonalds this was supposed to be only mayonnaise and ketchup. I cant show u other top bun because it dtuck to wrapper what are they doing in kitchen area

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Questions & Answers

This place is actually garbage. Why do they make you wait in line for like more than 30 minutes just to say that they don't accept credit card!!! This place has horrible customer service. I highly recommend to never visit this place.

Thegamer Playz | May 11, 2021
Thegamer Playz | May 12, 2021

I was literally waiting on the drive through and they didn't tell us that they were not accepting credit card. So I was waiting for more than 30 MINUTES just to be told that they were not accepting card. Their customer service is horrible!

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Why y'all so nasty

Jazmine Johnson | Jun 1, 2020
Mark McCoy | Jun 2, 2020

Depends on who's working

What are those?

soccer time | Jun 1, 2020
Sailor Ash | Jun 2, 2020

They don't have time to clean until night time they have alot of business all day

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