IHOP

ashley prince

I ordered food online from the Aurora location on Parker last night 4/19/22 & when I showed up to pick my order up the only employee in the restaurant told me the cook didn’t show up for shift so nobody could make food. I didn’t be rude to her because I felt bad for her, it wasn’t her fault. Her manager should’ve stepped in and did something. I could tell she was fairly new because when I asked her to cancel and refund my order she didn’t even know how to do that. So I call today 4/20/22 and they disconnected the phone line so the phone doesn’t ring at all. This is horrible customer service if you ask me. So I called customer relations 1800 number and the guy there was of no help either. He said within a week the store manager will see my ticket for refund.. like where do they do this at? What kind of business is this owner running? Just take peoples money & then a week later get a refund. Unfortunately this was my first time paying for my food online I usually pay when I go get it at the store, NEVER AGAIN WILL I PAY BEFORE GETTING MY FOOD! Don’t go here this is the second time I’ve went and has been a issue with making food, which is what they are supposed to do 🙄

Stefanie Knickerbocker

It was a late night order and the chick on the phone that I did the order with was awesome she was there when I got there but was not the one to come to the front desk to check me out. She was way cool! I wish I had gotten your name. But anyways thank you for making it a great I Hop experience! From the New York Cheesecake lady!

Jessi K

We were seated right away. Service was great. Food was ready quickly and prepared as requested. Can't go wrong with strawberry crepes!

Jeremy A

Great place to have breakfast, lunch and dinner 24 hours 7 days a week. On a Saturday morning my wife and I woke up randomly at 5 am and on a whim decided to have breakfast at IHOP. The waitress was far more awake than us even though she had already been working for 8 hours. She was fast, efficient and the food was good. I recommend this location!