Address: 10200 NE Cornell Rd, Hillsboro, OR 97124, USA
Phone: +15036450702
Sunday: 12–6PM
Monday: 11AM–7PM
Tuesday: 11AM–7PM
Wednesday: 11AM–7PM
Thursday: 11AM–7PM
Friday: 11AM–7PM
Saturday: 11AM–7PM
Kaci Coleman
Update: After giving an initial 1-star review because of the below experience, David reached out and took the time and effort to help me come up with a satisfactory solution. I especially appreciated that he asked me what I would prefer as an outcome instead of just jumping in with what was going to be easiest for the store. I felt like he really listened and was empathetic towards the situation. Thank you David for turning this experience into a more positive one. --- In June 2021 my husband purchased from Jared a lovely tanzanite bracelet for me as an anniversary gift. For several years prior, I had been daily wearing a different bracelet (also an anniversary gift) but it became lost as it rolled off my wrist while removing a piece of clothing. Unfortunately by the time I had realized the bracelet was gone, even after trying to retrace my steps, I never could find it. The original bracelet had meant so much to me and I had been so disappointed to lose it, so it was especially sweet to receive this beautiful new bracelet as a replacement. However, because of having lost my previous bracelet due to it being just large enough to roll off my wrist with a little pressure, it was very important to me to not wear this one until it was properly sized. Nevertheless, due to the pandemic and not going out much, I set the bracelet aside until the day I could get it shortened. This day finally came yesterday, but alas, after speaking with the saleswoman in your store, she said it would be over $300 to have this particular piece shortened (due to the nature of tanzanite, the modification would be more involved). She and I agreed that this didn't make a lot of sense based on the original purchase price of $500. She also gave me an option of purchasing $115 protection plan that would cover the cost of getting the bracelet shortened. This was certainly a better deal, but again seemed a bit expensive relative to the cost of the bracelet. While waiting to speak with someone when I first walked in, I noticed that the same bracelet is still being sold, so I asked if I could at least exchange it for something else. It had never been worn and was in pristine condition, but she said because it had been over 30 days, they could not do the exchange. My issue is not with the lovely woman who I spoke with, Dede. However I do believe more could have been done to help me without the added costs, which do seem exorbitant in this case; especially because my husband never would have purchased this particular piece if he had known the extra costs involved or had been properly educated. Unfortunately the client education and customer service in this situation really have fallen short, and I am hoping that someone who is able could help us come to a solution that honors the integrity of your business and makes us feel that we aren't just flushing $500 down the drain. I realize that general return policies have to be made with businesses, but I do think our situation is unique and worth reconsidering. Especially because we've made it clear that we'd be happy to exchange it and even pay more for something that works better for us! In your About Us page online, it says: "At Jared®, we believe in spectacular expressions of love—the more love is shared and displayed, the more there is in the world, and the better the world is for all of us." Please consider living up to the standards of your mission statement!
Uncle Johnny's Junk Removal
Best customer service I’ve had in years. I had no idea what I was looking for but Bambi helped me find the perfect ring to fit my budget and I was in and out within 30 mins or less! Thank you so much.
Maxumum N.
Had a wonderful experiance with Jared, relatively my first time shopping for fine jewelery, and they were kind, not pushy and took the time to educate me and assist in decision making. Kristen R was so sweet and saw me through every avenue for weeks as I decided. She is very knowledgeable, professional, and honest. I didn't end up going with them now and they didn't charge a dime for the service. I certainly plan on going back in the future though. Would definately recommend.
Chinmay Ashok
David welcomed us graciously into the store about 45mins before closing. He proceeded to curate the most pleasant jewelry purchase experience my wife and I have ever experienced. He was knowledgeable, polite, encouraging and very efficient. My wife chose the ring she was looking for about 10m before closing. David helped us finish the purchase, get her other ring cleaned and even take a few fun hand modeling pictures. All in all it was a very satisfying experience. Thank you, David and Jared 😀 .
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Pablo, Benjamin is right 👍🏻 We can adjust most watches in store, and it usually takes just a few minutes.
Yes, Jared offers free jewelry box consultations. They offer ideas for refurbishing or reimagining your jewelry into something new.
Yes, Jared will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased
No, most Jared locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.
Jared can usually complete a ring sizing the same day, often within the hour.
Yes, Jared can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.
Yes, every Jared has a design and service center on-site with expertly trained jewelers that can examine and replace the batteries in most watches. You can bring watches for battery replacement to Jared regardless of where they were purchased.
Yes, Jared offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Jared regardless of where they were purchased. From refresh to full refurbish, we can cover all your service needs with our bundled ring repair plans.
Yes, trade-ins for natural-to-natural diamond jewelry purchased at Jared are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Merchandise purchased at other stores allowed as trade-ins at most Jared locations. Please see jewelry specialist for more details.
Yes, Jared has a Custom Design Studio in every store which offers full custom jewelry design. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Jared’s Custom Design Studio can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.
Yes, Jared can professionally clean jewelry for free.
Yes, Jared offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Jared also offers watch battery replacement and repair. You can bring jewelry for repair to Jared regardless of where it was purchased.
Yes, Jared can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Jared also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.
Yes, Jared can inspect your jewelry and test your diamonds for free.
Yes, every Jared has a design and service center on-site with expertly trained jewelers that can examine and repair most watches. Jared’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Jared regardless of where they were purchased.
Yes, Jared can appraise jewelry regardless of where it was purchased. Jared holds appraisal events in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Jared’s website.
Yes, Jared can engrave most jewelry with state-of-the-art engraving machines. Most jewelry engraving services can be completed the same day. You can bring jewelry to be engraved at Jared regardless of where it was purchased.
They do have equipment to fix jewelry , staff is wonderful , I want in to pick some thing and buy it quickly , took me about 15 min in and out and got my purchase with a life time warranty , they have specialist for jewelery on site
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