Tesla Service Center

Category: Car repair and maintenance

Address: 700 S Grady Way, Renton, WA 98057, USA

Phone: +12064671450

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Ryk (RykGoodDesu)

Apr 28, 2022

I love how well the service team communicated via the app to keep me informed. Also, I found it nice that I was able to pick up some new wiper blades before leaving.

Kobe Mamba

Nov 18, 2021

Joy rides in customers 130k+ cars is NOT okay. Damaging their cars and formatting the USB drive is not OK. QUIT TAKING OUR TESLAS ON JOYRIDES at ridiculous speeds. You have been caught and are being warned. Service department needs a real shakeup. You think we don’t log these things or see them?!? The storm is about to come to you.

German Sanchez

Aug 15, 2021

I had my windshield replaced here and they did an awesome job! Parese the service technician really went into technical detail of the entire service performed on my vehicle. From drop off to pick up, the vehicle service process was smooth.

Dan Allison

Dec 30, 2018

Unlike any other car buying experience. Absolutely the best. Friendly, easy, and fast. Go buy a Tesla, you won't regret it! Now Tesla offers a 5 minute buying process! We love our car, sorry we waited.

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Questions & Answers

How do you actually talk to someone in the store there?? They've gone to these complicated phone trees and it seems impossible to talk to someone. Anyone have an extension for someone there, or another number to call??

Nicole Cassler | Aug 17, 2020
Nicole Cassler | Aug 17, 2020

In case anyone has the same issue - once you schedule service appt through the app, you can call, press 2 for service then 2 for calling about your appt. Got a human being!!

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My 2013 Model S is now very slow to start up and the screen doesn't light up. Is there a reinitialization process for the computer? Is it safe to drive as is?

Linda Thwaite Peterson | Aug 18, 2019
Jeremy Helling | Aug 18, 2019

Your best bet is to contact the Tesla customer service number as they don't monitor this site. There's a chance that if there is an issue it would be covered under warranty if you still have one but you need to contact them first.

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how much will you charge for tire rotation for the first time of Tesla model 3. I bought in November 2918

Paul Luu | Aug 18, 2019
Jeremy Helling | Aug 18, 2019

Best bet is to talk to them directly as they don't monitor this page regularly.

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I'm trying to get in contact with Seattle 6th Ave to physically speak to someone about making sure we can get a loaner car while our Model 3 is being service, but all automated answers and options. Anyone have similar experience or advices?

Albert and Daranee Rosario | Aug 18, 2019
Valerie Stewart (ProjectVala) | Aug 18, 2019

Last time our model S was in the shop they were out of loaners, but they got a rental Model S arranged and paid for it. Took a little bit of extra time for them to come drop it off, but overall it was pretty painless.

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I want to have a tesla towed to your seattle location at 1039 6th ave south how do I do this. the car wont turn over is there a way to put it in nutural ?

Keegan Sorum | Aug 18, 2019
Jeremy Helling | Aug 18, 2019

Definitely call the 1-800 number for Tesla support as they don't directly monitor this page regularly. If you call them though they should be able to get you squared away.

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Why is icon on right side of screen say Passenger bag off?

Vera Aguilar | Aug 18, 2019
Jeremy Helling | Aug 18, 2019

This indicator will illuminate when the passenger side airbag is disabled. This can be because you set a bag or something in the seat that doesn't meet the minimum weight requirement to activate the airbag. I believe this is is around 50 lb with most manufacturers. Other times, when this indicator isn't present, the airbags are armed. A really handy feature with Tesla cars is the ability to open the owner's manual right from the infotainment screen in the center of the dash. You can click that to access the owner's manual and search for any of the terms you have questions about. Stuff like this is pretty easy to find if you take the time to look for it.

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Is the charger open on weekends?

C. Mead Nichols | Aug 18, 2018
Darwyn Ker | Aug 18, 2018

Unlikely anyone is there on the weekend. Supercharger round the corner though and destination chargers at cribbs causeway

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