Starbucks

mmvalente2006

Worst Starbucks, would give 0 stars if I could! Messed up my order that’s fine the gentleman that took the order was apologetic but then the lady making the food through a fit and instead of getting me the banana bread they forgot to type in she didn’t and kept making other orders. Making me wait even longer until I asked for it! I should not have had to ask! Waiting for my drink people after me in line kept getting there’s which was fine but when I asked about my drink the employee was rude and not apologetic! I’m standing there as all these people go after me and leave before me, my drink is not that special! All around very rude people working here! You messed up my order, not me! Get me the bread and then my drink was so watery! At least my $6 cheese box couldn’t be messed up! Teach your workers CUSTOMER SERVICE!

Melissa Wood

Every time I go through everyone is so pleasant. I have never had bad service at this starbucks.

Katy Johnson

I am a Starbucks stan, so I was very disappointed in my experience at this location this morning. I am a Starbucks regular and have a typical order that includes Peppermint syrup. I went through the drive-thru, ordered my drink, and upon taking a sip before leaving the parking lot realized that there must have been a mistake since my drink tasted like half the cup was peppermint syrup. I have never had this happen before, so I thought it must have been a simple mistake, so I parked and walked in to let the barista know and ask if they could possibly reorder my drink. Up until this point, I am still a happy customer. I understand that these things happen and it's not a big deal. However, the reaction from the barista was next-level RUDE. She let out an exasperated sigh, rolled her eyes, and let me know that if I want the drink a certain way then I need to order it as such (I guess I need to specifically ask them to not put 15 pumps of Peppermint syrup in my drink?). She said that she would replace it THIS TIME, but next time it was on me... Feeling very uncomfortable (and a little embarrassed) at this point I just walked away, forgetting my existing drink (the gross one) on the counter. The barista then yelled at me, "ARE YOU GOING TO TAKE THIS (*gesturing at the coffee*)?! IT'S NOT MY TRASH!". Everyone in the establishment looked at me like I had just done something horribly wrong - to add to my existing embarrassment. Maybe their employees need a reminder of the core values of Starbuck's service model? I do not necessarily thing the 'customer is always right'. But. I don't think the customer deserves to be yelled at.

Brianne Fagan

I regular this Starbucks more often than I should. I am always pleased with my drinks and products. The staff is always so friendly and stellar. I have yet to have a bad experience here.