JCPenney

Category: Department store in Eugene, Oregon

Address: 300 Valley River Center, Eugene, OR 97401, USA

Phone: +15413426211

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Eric

Aug 13, 2022

Decent prices, weird selection. No work clothes. I was followed around by employees the whole time I was browsing.

Luan Lam

Aug 12, 2022

Cori helped me tremendously and enthusiastically. I must have tried on 20 pairs of pants looking for the right fit, and in the end left with what I came for. Cori's kindness made my day

Chris Rutherford

Apr 11, 2022

I love the quality of the clothing. Always clean with wonderful associates. Happy Shopping with great deals!

Brian Kinsey

Dec 29, 2021

Customer service was helpful and my experience was great during the holidays. Good bargains on name brand apparel.

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Questions & Answers

can you return something you bought online to the store for a refund?

Trudie Bason | Jan 19, 2022
Anna H. | Jan 19, 2022

Yes, you should be able to do so as long as a) it's within 90 days of purchase and b) you have proof of purchase. Go to the customer service desk and they should be able to refund you on the method of payment you used.

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is there still an eye dept at the valley river store?

Michael Breitzmann | Aug 17, 2021
Melissa Venn | Aug 17, 2021

I honestly don't know. Costco does!!

What are the Covid safety practices like here?

Anonymous | Aug 17, 2022
Nick Reynolds | Aug 17, 2021

I walked almost all the way through the store without a mask on before I realized and went back out to my car to get one. Nobody said anything to me accept for "welcome in".

Do they carry silicone rings?

Jason Rosenberg | Aug 17, 2020
Catherine Roberts | Aug 17, 2020

No but one of the jewelry stores might. You might also check the piercing shop

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where do I send my payment

Zelda Crowson | Aug 18, 2019
Sunshine | Aug 18, 2019

We do it online but yes call ahead or check your statement for customer service information.

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Do you have any information from the JCPenny fashion board 1974/1975. I represented South Eugene and was just wondering if you had pictures and a list of all the girls?

Marie Malacas | Aug 18, 2019
Michele H | Aug 18, 2019

Marie, I think that Jeff is correct. You would have to contact JC Penney about that. They might be able to help you find what you are looking for.

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Is JCP opening for regular hours today?

Eva Velasquez | Aug 18, 2019
Eva Velasquez | Aug 18, 2019

They did open. Thank you all for your responses!

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Do you offer a senior discount

Silvia Staton | Aug 18, 2019
Angela Moxley | Aug 18, 2019

Pretty sure they do

can you buy a gift card at the store?

Linda Tapp | Aug 18, 2018
Dayel Chapman | Aug 18, 2018

Yes

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Why is it when someone comes into the store and stands at the jewelry counter for 30 minutes or longer they are ignored? A loss of sale was done today and do not plan on returning to the store since I do not dress properly to get help.

Sue January | Aug 18, 2018
FAMILY FIRST RIDE OR DIE | Aug 18, 2018

Because these stores hire snobs and usually if they think your not worth the time they wont talk to you period i would try harry richies they are pretty good at helping people that are looking for something particular if this issue keeps up you may want to try and file a complaint most if the stores around here are the same way and most of the time complaining is the only way to get that person to do there job the way there supposed to and not ignore customers

How to apply for a credit card at JCPENNEY'S?

Sherri Hayles | Aug 18, 2018
Lon Turner | Aug 18, 2018

^ he said it.

Do you install

Mary Schreiber | Aug 18, 2018
Shawn H | Aug 18, 2018

Could you clarify? What time of item you'd like installed?

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