Sono Bello Portland

Megan Haag

Just had my consultation at Sono Bello Portland yesterday and it was fantastic. She took plenty of time explaining to me the process and details. The surgeon came in and explained the treatment areas and expected results. All in all, great experience and I look forward to booking soon.

Sara

The initial process is very streamlined and effective. They follow up immediately after you request a consult. They are very good at communicating appointment times and directions. The front desk receptionist was wonderfully friendly and helpful. The person who helped me did not even bat an eyelash when I forgot to fill in a couple of spots on the intake paperwork.The office itself is very clean and well decorated. I made it to my appointment I filled out the paperwork and proceeded to sit and wait for 30 minutes past my appointment time. As I sat there, I started to imagine myself post-op sitting and waiting in pain for 30-45 minutes and I decided it was not the level of service that I want for myself. It seems like such a shame to have such an effective scheduling system only to have potential clients sit for 30-40 minutes past their appointment time. My time is very, very valuable. Everyone’s time is valuable. As a local business owner myself, who offers free initial consultations, if my staff were making new clients wait for 30 to 40 minutes past their appointment time to be seen for the consult, I would definitely address it immediately. Not even my Providence neurosurgeon makes me wait that long to be seen. I ended up getting stuck in rush-hour traffic for my 35 minute drive home and got home in a bad mood after wasting a good portion of my afternoon. On my way home I decided to just go ahead and work with an established surgeon in Lake Oswego. I am looking to establish a solid relationship with a provider that can help me make my entire body what I want it to be, over time. So, a lack of respect for my time was not a good indication of a solid or long-term relationship. I will repeat that the scheduling persons as well as the front desk reception were impeccable. I give the front desk five stars as well as all of the people who made sure that I made it to my appointment. And I give zero stars to whoever was supposed to see that appointment through. If you were thinking of going in for your initial consultation, be prepared to spend an extended amount of time waiting to be seen. I don’t think it’s necessary to arrive to your appointment 15 minutes early if they’re just going to make you wait an additional 30+ minutes on top of that. I would also highly recommend having multiple consultations with multiple providers so that you can get a feel for the level of service that you can expect from your provider. It’s very intimate and personal subject. Establishing a solid relationship upfront is extremely important.

megan rising

What a great consultation!!!!!! Yvette ( I'm hope I'm spelling that right), was so friendly and knowledgeable. They did anything and everything to help us get what we wanted. Can't wait for my appointment! Don't listen to angry reviews. This place was very accommodating. By the way, I am not rich but they stilled helped me.

Ray G

Everyone I interacted with was very upbeat and positive and that made for a pleasant experience. The procedure was indeed (as mentioned by others) a bit more painful than expected. The Dr. really had no sympathy and basically scolded me for squirming. Kharia was great and very reassuring. She made sure I was comfortable and helped me before, during, and after the procedure. I received a follow up call (from someone) to check on me, again very positive and upbeat. I’m only a few days after the surgery (torso and chest area) and feel ok. I was able to (pretty much out of necessity - I made the mistake of forwarding my office phone) return to work the next day (I can work at a desk from home) and have no regrets or issues at this point. I’m looking forward to seeing the final results!