The Maids

Absolutely. We teach a top to bottom, left to right section cleaning process to ensure we clean everything in the bathroom.

No, we’re able to clean everything. If you want behind the fridge or oven we’ll ask you to put them out, and we can clean there. If it’s a move out/in clean we can clean inside cabinets and drawers and will do the same in the bathrooms as well. An oven cleaning is included also depending on the type of cleaning service.

We’re open Monday - Friday. Generally 8:00-5:00. We offer project cleans, regular cleans including weekly, bi-weekly and monthly. We are not available on Saturday, Sunday or evenings.

Absolutely. 30%-40% of our customers are home while we clean. The nice thing about The Maids is we work in teams of three which means we’re in / out quickly. The average clean is about 75 minutes.

No, this is not a service we offer.

No. Climbing ladders is not covered by worker’s insurance.

Yes. Walls are difficult and time consuming. It’s also a bit dangerous for us to clean. If it’s a dry clean, ie: removing dust post construction, that’s something we can do. If it is simply removing stains, and dirt and such from painted walls, that can be risky. When we apply a cleaning solution to paint, it can possibly dis-color it and will be needed to be painted. It’s also very time consuming. With the cost of cleaning vs painting, I’d suggest to invest into painting.

Yes, we clean them all the time. Particularly with a move out/move in clean, or with a project clean. Just ask for it when you book a clean.

As part of a regular clean, we clean the exterior of all appliances, range and oven, fridge, dishwasher, and the microwave (including the inside).

No, this is not a service we offer.

On project cleans we can talk about it. It’s usually something we’ll do only if the customer can’t do it themselves (medical reasons). If we’re there for just 1-2 hours, it doesn’t leave a lot of time to do laundry. Give us a call and let’s chat about and see if we can meet your expectations.

Yes. We bring our own trash bags and will empty the trash cans (kitchen, bathrooms, offices, etc). We will put in new bags immediately after, making them ready for use!

Yes. The Maids will check the dishwasher to see if it’s empty. Sometimes it’s difficult to determine if the dishes in the dishwasher are clean or dirty. Leaving dishes in the sink makes it difficult for The Maids to clean the sink, so it’ll take a little longer, and will of course cost some of that kitchen cleaning time to remove dishes and then clean. Best practice is for the customer to leave the sink without any dishes. That allows us to do what we do best, clean!

We have to be very efficient with our time in the house. Time = Money. The longer we take, the more we have to charge. Customers are able to help with this by preparing the house properly. Picking up and organizing clutter before we arrive is a huge time saver, and results in a lower price/cost to the customer because we won’t spend time doing that and can get straight to cleaning. However, if you just don’t have the time or the energy, we’ll happily take care of picking up the loose ends, and charging a little bit more.

Yes, however we’re required to provide a safe work environment for our employees. That means while The Maids are working in the home, there’s a no in-doors smoking policy. The smoke can wait until we’re done ( usually 1-2 hours), or step outside to smoke.

Absolutely, we love pets!

We love pets ! But sometimes we have some Maids that have pet allergies. The Maids are equipped with face masks (like the ones doctors wear). They can use these if they think the clean will stir up their allergies.

We use environmentally safe products from the “Sustainable Earth - By Staples” line. We’re really concerned for our employees who are around these products everyday. Equally concerned for the environment. This line of cleaning products does great for both these concerns.

Yes. We work with laminate, tile, formica, granie, quartz, concrete, copper, wood, and some others I just can’t think of right now. We clean about 1,000 houses a month which means we’re exposed to lots of different types of materials. We use environmentally safe products from the “Sustainable Earth - By Staples” line. With cleaning so many houses, we know that our products and cleaners are getting the job done!

There are generally two types of cleans, Projects (Move In/Out, Pre and Post Parties, Spring Cleaning, one time cleans) and there are regular maintenance cleans, regular service (weekly, every over week, every four weeks). Each house is unique (size, sq feet, bathrooms, bedrooms, pets, # of people living in the house, how the house is lived in, current condition of the house, etc). A house with the same floor plan, lived in by different families most likely will have different pricing based on how long it takes to clean their specific house. For example Family A - an elderly couple with 2 cats and 2 dogs, and has lots of nic-nacs, and don’t prepare the house for cleaning. This house can take a lot longer than a family of four where there are not pets, and it well decorated and flows well, and they pick things up and prepare for The Maids to clean. The best way to find how much it is to clean “Your” house is to give us a call and let’s talk about your situation.

We can do that. However, we have an hour minimum, so just mopping the floors for a team of 3 will go quickly and then you assign additional cleaning tasks to complete the hour.