United States Postal Service

Dan D

Multiple encounters with the Indian guy left me very aggravated. Overall service is super slow. I've shipped countless packages with other locations and he is the only one giving me issues. Dude has a chip in his shoulder but will pretend like he's doing nothing wrong. This location is also very tenacious on selling you overpriced tape.

Mark Hudson

This place is an absolutely insufferable abomination. I can’t ever remember a time that I went here where it wasn’t at least a 10 to 15 minute wait just to do the most simple tasks. They are slow, and almost exclusively have one person working in the front. I absolutely despise this place. The workers aren’t miserable so I guess that’s some thing.

rohit chirumamilla

I came to lodge a missing package, the staff first rejected my plea since I didn’t have a tracking number, but then supervisor Kaushal helped me identify the tracking number with the details I have and finally able to track the missing package, he was patient in helping out and took time to locate the shipment, I truly appreciate the help. I agree USPS can sometimes be pain to deal with but employees as Kaushal really make a difference.kudos to him for helping me find the package. In the end I am happy with the service provided.

Linda H.

After reading all the negative reviews, I wanted to share my experience both historically and from today. I myself have never had a bad experience at the Lake Zurich post office, whether it was buying stamps, mailing packages, adding a vacation hold, or changing my address and forwarding mail. Have there been times where I witnessed a worker be short with a customer, yes, but that was far and few between over the past 20 something years. Today I went in to request a change of address form and I was greeted politely and promptly given the form. I went to my car and completed the form. I then went back in and stood behind 4 people in line. One of the ladies called me up immediately since she knew I was only turning in the form. Prompt and friendly service!