Address: 322 SE 192nd Ave #110, Vancouver, WA 98683, USA
Phone: +13608833689
Sunday: Closed
Monday: 10AM–8PM
Tuesday: 9AM–8PM
Wednesday: 10AM–8PM
Thursday: 9AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–6PM
Sara Kirkpatrick
The quality of the massage was fine, but my overall experience was not good. I came in and explained that I was there due to stress from working as a front line healthcare worker, as I’ve been seeing lots of people sick and dying lately, much worse since the pandemic. The massage therapist I saw was generally kind to me, but talked throughout making it difficult to relax(some people might appreciate this). Then at the very end of the treatment said a bunch of scientifically inaccurate things about masks and vaccines, and said “I hope you’re not involved in all of that,” which I clearly am, and they walked out. I am all for open dialogue and discussion about people’s healthcare concerns, but this experience left me feeling more anxious than when I arrived, and made me concerned about if the staff at this location are taking precautions to keep themselves and their clients safe. I honestly wish I had not gone.
Jason Cane
BEWARE!!! I was a member for many years! I cancelled my service because they stole my pre-paid massages.I had 8 remaining & they disappeared. So I cancelled. Please keep in mind I gave them several chances to fix this but they didn't care based off there actions. I complained in person, as well as via phone several times trying to get help and finally with a 30 day letter to cancel my now month to month service. Thank goodness I was no longer shackled to a term contract. My wife stayed on with them so today she had an appointment and do to a severe schedule conflict she asked to reschedule. They said absolutely not she will loss her money even after my wife asked for the manager. Keep in mind they have canceled on her several times the very day of the appointment with no credit or compensation for the inconvenience. Frustrated she said fine Ill gift my massage to my husband. an hour prior to the appointment they called me and said since I cancelled my membership several months back I am not allowed to take my wife place even though this has been gifted to me. They told me that my wife will have to go to the appointment or she will be fully charged.This was backed by the Manager. This place is a scam. They use deceptive trade practices and if any one is interested in sharing information pertaining to there experiences please feel free to contact me.
Ricardo Epps
After arriving and being escorted to a room, the provider says she'll be right back. She returned 10 minutes later which counted against my paid time. I am not happy with having a 90 minute appointment that results in about 75 minutes of massage. About 60 minutes was focused on my upper back and neck, although I requested the main focus to be my low back, glutes, and hamstrings which only got about 15 minutes of attention. Surprising, since I mentioned my focus areas a couple times before and during the session. This was the second time this happened with this same person (my mistake for accidentally choosing the same person). She sounded as if she was on heavy narcotics and often during my massage, would resort to light repetitive kneading which was a waist of my time. Toward the end I was told "you have 4 minutes left, would you like me to work on your arms?" I said "no, how about my low back area as I had requested." I am cancelling my membership. Enough is enough!
Renee Clark
I am 7 months pregnant. All I wanted was a relaxing good massage. I went in for an hr prenatal massage. The therapist I had was very unprofessional. She talked to me the entire time about her life story, she kept asking me very personal questions about my life and just wouldn’t stop. On top of that, the massage she gave me, felt like she was just rubbing oil on me. No pressure what’s so ever. Of course I would start to ask her for more pressure but she wouldn’t let me get a word in. One last thing, she cute my massage short by 10 min, she said that she started early so she’ll end early. I didn’t even get back into the room until 5 min after my appointment should start. Rediculous.
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
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