Umpqua Bank

Garrett Express

Was told I needed to go outside to fix my bank account. Use their atm which charged me 4 dollars just so I could put 5$ into my account. The ladies there were rude and almost laughing at my situation. Like I was intruding, I only was with Umpqua for a few weeks but if your looking for a new bank to start an account with, please continue looking.

Valeriy Ivanov

In this bank, the workers understand very badly what they are doing, or rather, they do not know their job 3 times I went to them and all the times after them I had a problem paying the whole bag and then all 3 times I had a fine for the fact that, as if not everything would pay, it was all in one month and I called the customer service and they also don’t know how it turns out very dissatisfied with such work ...) they cannot understand what their percentages are and how to explain because they themselves don’t understand...🤕🤒🥺

Sam Yandell

Literally the worst bank I’ve ever been to. I have had to reorder my debit card more than twice. The first two times I did it in person. The other times over the phone. Every time I ordered a new debit card it either “never showed up” “got sent to the wrong address” or “was returned for some unknown reason” AND TO TOP IT ALLLL OFF!!! When I called to rectify this banks screwup the lady had the audacity to give me attitude like a little teenager.

alan dolan

There grate I enjoy actually going to a bank again. I never thought I would go to a bank again after blead todeath 400.00 fees for 26.00 in checks. But Umpqua is not like that sure there are fees but this bank will work with you for the most part I've enjoyed the experience at there bank and plan to stay with them...