Firestone Complete Auto Care

Dennis Lark

Waited 7 hours for 4 tires to be put on. Ordered tires day before. After 5 hours tech came in and told me he's putting on better tires because they forgot to order them . They charged me for cheaper tires but didn't ask if it was ok. They already put other tires on. Why 7 hours. No explanation from desk guy for delay or tire switch untill all done. Not what I call good service.

Casey Ernest

First time here, I parked my car at 8am to get 4 tires mounted and balanced. They drove my car out of the bay at 6:20pm. They were crazy busy and either not enough staff or they overbooked themselves. Their only saving grace was the smiling faces at the counter. Probably won't bother with the wait to go back here again.

Kyle Tate

Ottawa Firestone continuously goes above and beyond in customer service and auto services. Super friendly and educative, they even showed me where the pin point hole was in my sidewall that I spent forever looking for. The only name a received was Justin. So THANK YOU all for your assistance and always excelling in all services!

shawn squillace

The only place in Ottawa Kansas, that I trust and is reasonably priced to work on my car. Just moved here from the state of California, Car care express tried to charge $120, not including labor, just for an oil change. Every other mechanic quoted me $90 to $100 for an oil change. Firestone, only $60.