The Home Depot

Sean Hallahan

While the prices are about even with everyplace else that advertises bargains and the like,it's never these stores that I review,it's the service and experience I have with the employees. And to be quite honest,this Home Depot,the employees are almost ALWAYS pleasant and eager to assist. The checkers are talkative and even have a sense of humor. They speak to me like they've known me since grade school. Good interaction,prices are nothing special and the lumber is hit or miss just like anyplace else.

Spazzy Nanny

We are remodeling our home and have bought all our supplies from the home Depot in Keizer. We have been very pleased with the exception of today. My husband sent me in to get screws ( not a task I enjoy but since he does most of the work I go without complaint). Today he sent me in with a screw and told me to get 150 of them. Since I don't know what I'm doing I stopped at customer service. I asked the lady there for assistance she interrupted me mud question and said I'll send someone over. Before I could even leave the area the woman in register next to her said "omg I hate that!" I turned around and the one I asked my question of rolled her eyes HARD. OK so I just shake it and proceed to usle 12 a young soon arrives. He attempts to help me but is unable because he is new he say he'll send his co-workers over I wait 10 minutes then go up and ask another employee he says he'll send someone over the same kid shows up. I ask him did you ever find your coworker? He says He's on his way I waited another 15 mins finally making my best guess on the screws and leaving. Think we might go elsewhere based on this experience. It's one thing to not want to help it's another thing entirely to be snarky and rude!

Kevin Loss

I ordered a bunch supplies for a big project and everything came except for two pre hung doors. The delivery guy was adamant that he couldn't help me because he didn't work for Home Depot, the online help didn't go anywhere, so I began to feel I was in for a big hassle. When I called Home Depot and got a hold of the right department I spoke with an associate named Luna (#115241432). The associate was the most on the ball person in retail that I have experienced in at least three years. They asked to put me on hold while he checked on how to resolve my issue, he checked back in with me while I was on hold to let me know he was still working, and then he told me he would call me back later which he did and at that time he asked if he could again call me back and he did and by that time he had fully resolved my issue and my doors were on my way with the next delivery. He did an amazing job and should be training people how to resolve customer issues or running the entire corporation. It was such an unexpected blast from the recent past to have somebody be competent, knowledgeable and empathetic enough to bother to solve your problem singularly without passing you on or transferring it to some other place. Well done Luna!

Laurie Leavitt

If you cannot do every aisle, you might as well stay in the car. Now my husband knows my love for Home Depot and my aisle instance, so he says, "I'll be just a minute...I know exactly what I want." So I waited in the SUV at the parking lot of the Home Depot off of Cherry Street.. He can actually go in and come out with the thing he went in for? It's Home Depot! How is that possible? Tomorrow I get to "Do the Aisles" at the Depot over by Costco. Yeah for Me!