Prestige Senior Living Orchard Heights

Robert Pfenning

In-laws are really enjoying their time so far. They moved in a couple weeks ago and are enjoying the food, staff as well as their apartment. The move-in process to get them in to the community was extremely simple. The room had recently been remodeled, which they will do after a long-term resident vacates the apartment. New flooring, new paint and fixtures. Residents are very nice and welcoming. Cost of living is broken in to rent and care. Rent is based the size of room you choose, small, medium and large. Care fees are a sliding scale from level 1 to 3 with the healthiest people being a level 1. Meals are fully covered with your rent and the food tends to be highly rated among the residents. Room service has a fee associated and family/guest are welcome to dine for a small fee. Although Prestige is a national chain, it doesn't feel that way and the don't have a big ego like some of the larger big-named facilities. I'd encourage anyone seeking a care facility to stop by and check them out - no, they don't offer customer referral rewards - and see what they can offer you or your loved ones. Robert P

Helen H

I moved in here in February and really didn't want to move from the place I lived in for 6 years prior. My biggest concern has been scheduling doctors appointments because that got off to a rocky start. The people are very friendly here. I really like the wait staff in the dining room. I would like to have more activities that I can participate in. The exercise classes are too easy for me. The gardening club spends too much time outside and that is hard on my eyes. We do some fun crafts. I would like to see more painting though. I love the West Salem location right on the hill. It really feels like home.

jim flint

I couldn't be more happier with Orchard Heights. The new manager Tracie has been absolutely incredible. My parents are so happy with the food, the care. It's a lovely place not to big, not to small. Really lovely people here.

Michelle Nelson

My parents have been at Orchard Heights since Feb. They made it happen so I was able to move both of my parents in at the same time. Which most places wouldn't care to do. I will admit there were issues at first that raised my concerns. But since March things have improved. Management, care staff, and cooks and improved. I've watched how things improved. The residents seem happier and healthier. My parents are better, especially my dad. I am happy with my decision to move them into Prestige Senior Living Orchard Heights.