OnPoint Community Credit Union

Charles Downing

30 years banking with various banks and OnPoint is the easiest to bank with.

Rolyat Neek

Witnessing an interaction with the branch manager and a teller is what lead me to close my accounts and cancel my membership. I had a number of things to do, and a few questions the teller didn't know the answers to. When she asked the manager she was rude and condescending to the teller right in front of me. Impatient and overbearing, I can't believe a manger would have the audacity to act that way ever. This location has a lot of problems (long lines, unfriendly service) but that was the last straw for me.

Amy Young

I found the parking a little full. But overall great customer service. Greeted at door by security. Fast friendly n efficient.

PL P

The people at OnPoint are very helpful but every time I need to call them, the menu takes forever and waiting to speak with someone literally takes an hour every time, so I opt for the call back, however this is not ideal as a call back an hour later doesn't always work if you're working, driving, etc... Other banks and credit unions that I call are much easier to get a hold of, and I can say that with certainty as I work for an auto dealer and have to call many banks throughout the day. I know times are tough but if other local credit unions can figure it out, so can OnPoint. Would I change my CU for this reason, probably not but it certainly makes for an aggravating experience.