Rivermark Community Credit Union

Reggie Chipen

Brenda was a big help in walking me through my first auto loan and I was able to get the car I wanted. She is also great at communicating whether it’s through phone or email.

Erin Shea

I have gained so much disdain for this credit union in such a brief time, it's almost funny. Banking here has been a lovely combination of condescending and poor communication when interacting with most of the loan officers I've worked with. Lots of important paperwork, with extra fees not previously discussed, have been handled via email, and any questions about those fees have been met with a bit of attitude/defensiveness. If anything is time sensitive for you, might as well kiss any hopeful due dates you might have good-bye! Just wanted to get some answers around refinancing my loan, instead I got talked down to and $400+ worth in fees. Yippee-Ki-Yay, welcome to Rivermark!

Wabi Sabi Farm

Simply the best. We have had checking, savings, credit card, car loan, personal loan, and now a mortgage and homeowner’s insurance through Rivermark. The experience has always been professional, simple, and enjoyable. Our mortgage loan officer (shout out to Sunny Freestone!) even connected us with a phenomenal realtor after our previous one didn’t work out. They make payments easy with their app, and everyone strives to make sure that your experience is top notch. I’m so grateful to have all of my accounts here!

Jon S

I should give them one star, they keep calling me even after I asked to be put on the do not call list, as they were BY FAR the worst mortgage company I have ever worked with. Their loan officer contacted my agent multiple times behind my back, without my permission to discuss directly with them about what we were buying. Once issued, they failed to copy over my insurance information and thus charged me their insurance rate for multiple months before I discovered it, they of course could only revert the previous few months. They have dropped the ball multiple times, and then they continue to call asking for more business. Edit: no need to contact, we already talked, i just leave another review every time I get another call even though I asked to be put on the DNC list.