Family Medical Group

mark allen

I'm averaging 5 stars for the last 20 years and negative star for recent experience. After I received a letter about Dr. Booker's retirement there was no follow up or apparent planning on this office's part for where his patients would get coverage. After three phone calls inquiring about a new doctor, any doctor, I'm still waiting to hear back and was told it would be another week. The lack of organizational follow-up is a special concern for a doctor's office. I'll search for a new practitioner.

Eli PDX

They got bought by United Healthcare. Our doctor left the practice. And frankly, the quality of staff and services offered has plummeted. Even trying to get any information from them for our new doctor was like pulling teeth. We went here for a decade and were very happy. It's sad to see it go downhill like this. It used to be a great office. Dr. Booker was the best.

Lena Gorelik

Something seriously wrong is happening to that office lately. Communication is broken, doctors are leaving and office stuff is incompetent and have no concept of customer service whatsoever. Leaving after being a patient for 5 years...

Mary Caselli

Staff does not have good skills for customer service. This does not feel like a place which makes any effort to be a caring, healing environment. The staff seems only concerned about collecting your money. They do not have a soft or gentle touch. We have had to wait 1 hour multiple times for out appointment with no apology by staff or provider. Amazing this clinic stays in business. The NP is nice but let's face it, the providers are choosing the staff so poor staff reflects on the provider. I would NOT recommend this clinic to anyone looking for a caring environment for health care.