Address: 6570 Weighlock Dr, East Syracuse, NY 13057, USA
Phone: +13153730023
Sunday: 10:30AM–9PM
Monday: 10:30AM–9PM
Tuesday: 10:30AM–9PM
Wednesday: 10:30AM–9PM
Thursday: 10:30AM–9PM
Friday: 10:30AM–9PM
Saturday: 10:30AM–9PM
Mark Hoxie
So good, every time, super nice crew. Makes you wonder why there aren't more drive through sandwich places. Strange compliment but I love their fountain diet Coke!
DOCCS RN
I probably order from here 2 times a week. If you're looking for fancy, look elsewhere: JJ's subs are simple, fresh ingredients on the BEST sub rolls out there! I always get the Giant Turkey Tom, with cheese and no tomato - and that's exactly what you get. I don't like "sloppy, spilling-over" subs...these have just the right amounts of delicious turkey, provolone cheese, crisp shredded lettuce and mayo; and for me, a sub isn't a sub without onions! Quite simply, I find their subs delicious. Every ingredient compliment's the others in quantity and taste. That makes for a great-tasting sub sandwich. So, with my frequent orders, these guys are becoming a bad habit! Their delivery people are always quick and courteous. If there's going to be a delay because the bread is being baked (yes, they bake their own rolls!), they tell me when I place the order. Oh, and REAL deli-type pickles. My only complaint is they close too early!!
Doug Kissel
I am staying at a hotel next to the Jimmy John's. I would have walked over to get my order but it was raining, so I ordered online. I put in the instructions to please deliver to my room. When my order arrived the delivery boy called and said he can't deliver to the room and he will leave at the front desk. When he said he was leaving at the front desk he wasn't lying. It was laying right on top of the counter and the guy checking in was literally looking in my bag. I said I believe that is my order. He jumped back when I said something. That is the reason I want it delivered to my room. If you are using this Jimmy John's I would tip the least amount possible. These delivery boys can care less if you get your order.
Samantha Handley
Last week, me and a few coworkers placed an order for lunch for four subs. One country club, and one Vito with no tomatoes among others. We get back to the office and country club ended up being the Italian night club and the Vito said no onion, not no tomatoe and had tomatoes on it. We called and they told me either we pick it up or get a credit. We had no one else to run back to get the subs since we did it on our lunch break. So we took the credit but two of my coworkers were out subs. Then we notice that the one that was marked no onion had a giant glob of onions at the butt end of the sub, which is just gross. Today 7/6 we called to use the credit towards our lunch. They told us we used the credit when no one had gone or called there to use it. Then on top of that they only would give us a credit of $10 to match two subs? Not $16 like the two subs cost that my coworkers were out on? They argued with us about it and while my manager was taking to the girl she put her on hold without even telling her she was going to. The manager said all she would do was the $10 credit. So I drove down to take care of this in person, looking to get the two subs that were messed up and couldn’t be eaten comped. The manager instead of talking to me kept rolling her eyes and wasn’t even paying attention to me. She refused to take care of me and kept ignoring me while making subs. When she had three other employees who could have done it. We took the stupid credit of $10 since that’s all this manager would comp us for. I called corporate today to file a complaint. When I worked for Jimmy John’s a few years ago and we made mistakes I would comp the WHOLE sun not just a portion. I get back to the office and open our subs to find that the bread was hard. There was barely any lettuce and almost no meat. But the little bit of it was smushed inside the middle. They gave us roast beef that was inedible since it was hard and lettuce was brown. They never know how to clean their tea machines either. The absolute WORST service I ever received and the subs were almost inedible. Abby should not be a manager if she can’t even talk to her customers who have issues and basically have the poor cashier lady deal with it. I expect to have the franchise owner call me or I will be calling corporate again.
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Very clean very professional
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