Quality Inn University Area

Jessica

Positive: My favorite part was the mini waffle maker. Negative: I did not like our room it smelled like 4 dogs lived in it before we got in it and when I expressed concern about my childrens allergies they said they were booked. The girl at the counter was extremely rude and didn¿t know anything about the hotel.

Tetiana Rekun

We stopped in this hotel just recently, and we liked our stay very much because the room was clean and had everything you need for your stay. They have a really good and tasty breakfast as well. The stuff was super nice to their clients.

Verified Hotel Guest

Positive: The breakfast was decent. Negative: I found a bed bug and told the front desk and they tried to say it was a stink bug. It wasn't, and they were rude and didn't want to give me another room.i need more space to finish the story.

michael scholes

I was referred here by some people over at the Motel 6 down the road who assured me Quality was the safest place to park overnight in town due to the adequacy of their security cameras and routine police patrol, in addition to being well-lit. Desk clerks were friendly but slow to process check-in. I was persuaded by another guest to book directly over the phone for the best rate, but this came at the price of having to listen to a vacation package sales pitch from a very persistent salesperson which seemed like it lasted a full 30 minutes! I did it for the points but determined afterward that no amount of points is worth having to endure that. I was quite annoyed by the end of it and still am. And after all that I still got no better rate! Once checked in, I was impressed by the niceness and cleanliness of the room (props to Natasha at front desk for her detailing skills!). The tub was the cleanest I’ve ever seen, it looked brand spanking new! Although it was missing the stopper so I couldn’t use it. The room was also surprisingly spacious. Only apparent downside was that the desk chair looked like it was long overdue for retirement. I came out for free breakfast in the morning and was told it was grab-and-go by request and that they don’t actually put out breakfast until Friday. The grab-and-go consisted of a packaged and frozen sausage, egg, and cheese croissant sandwich, along with a blueberry muffin and a yogurt cup. The fitness center was simple but looked fine, despite one of their treadmills being out of order. I did discover some rather concerning reviews about the establishment after I was already in my room. I was unable to detect any evidence of anything mentioned in the previous complaints other than that the hallway did smell a little funky and there were some questionable stains on the carpet. Most concerning to me were complaints of bedbugs. I investigated closely and found none, to my great relief, but mention of them by previous guests soured my experience nonetheless.