KFC

Category: Chicken restaurant in Rochester, New York

Address: 2851 W Henrietta Rd, Rochester, NY 14623, USA

Phone: +15854247050

Opening hours

Sunday: 10AM–10PM

Monday: 10AM–10PM

Tuesday: 10AM–10PM

Wednesday: 10AM–10PM

Thursday: 10AM–10PM

Friday: 10AM–11PM

Saturday: 10AM–11PM

Reviews

Dario V

Apr 6, 2022

I don’t know what is going on at this location. A few months ago I order the #1 drum and thigh combo. I got home and opened my meal and it was 2 little wings with barely any meat on them. I reached out to corporate with pictures and receipt and they said they were sending a voucher yet here we are and nothing has arrived. Fast forward to today, I go and order the same combo and instead of potatoes I get a container full of gravy. Who is going to eat straight gravy. KFC has become an utter disappointment and a stain in the food service industry. The Colonel must be turning in his grave seeing what the people at KFC are doing to his legacy. Shameful.

Cynthia Smith

Apr 3, 2022

Chicken was meaty and delicious! Beware! My 8 piece chicken order price was for chicken only. Sides were a la carte and not the traditional sizes. Drive through was quick, friendly and my order was correct.

eri

Feb 21, 2022

Is no one working at kfc yet? How about the service industry? I think it's closing soon

Leila Mae

Feb 19, 2022

I was nothing but nice to the crew on the night shift. Mostly lovely people, but this one thin blonde chick gave me sass, threw my food at me, told me the dining room was closed, told me "can't you read the sign on the door" (there was none,) and told me to never come back. I won't come back. Don't waste your money here to pay the paychecks of rude people; plenty of other great locations.

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Questions & Answers

Why do you discriminate against deaf people? You called the cops on a guy just trying to order food. It's the law you serve him. YOU SUCK! F KFC!

Scott Mashaw | May 25, 2019
Karen Pitts | May 26, 2019

Hey in Texas we support all folks that are needing any kinds of support and assistance! I know this because I’m hearing impaired!

Are you kidding???? Refuse to serve deaf people drive thru??? KFC HQ is going to piss off!!!

Patrick Bergadine | May 25, 2019
Brianna Mancine | May 26, 2019

That's awful! So sorry you had to go through that :(

I have tried to reach you early afternoon and again around 5pm. I had a conversation about the service I got and was not able to continue to talk to each person due to phone off and/or the phone suddenly busy. I believe this is rude.

helen irvin | May 25, 2019
Barbara Frohe | May 26, 2019

Same with us. Today we placed an order at drive thru. Once at the window to pickup and pay, my husband asked if he could add an item. The girl said she wasnt allowed to do that. So he asked if he could then place an additional order (no other cars were behind us). Again, he was told she wasnt allowed to do this. This went on two more times until mu disgusted husband decided we would just leave. At home, when we took our irder out if bag to eat, we were missing two items. It was too far back for too little, but we attempted several times to call and report this, but no one ever answered the phone. In the future, we will get food elsewhere.

What are the Covid safety practices like here?

People are asking | Feb 23, 2021
Alan Smith | Feb 24, 2021

Not the fault of the store but this not eating in is a pain .

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