Address: 2851 W Henrietta Rd, Rochester, NY 14623, USA
Phone: +15854247050
Sunday: 10AM–10PM
Monday: 10AM–10PM
Tuesday: 10AM–10PM
Wednesday: 10AM–10PM
Thursday: 10AM–10PM
Friday: 10AM–11PM
Saturday: 10AM–11PM
Dario V
I don’t know what is going on at this location. A few months ago I order the #1 drum and thigh combo. I got home and opened my meal and it was 2 little wings with barely any meat on them. I reached out to corporate with pictures and receipt and they said they were sending a voucher yet here we are and nothing has arrived. Fast forward to today, I go and order the same combo and instead of potatoes I get a container full of gravy. Who is going to eat straight gravy. KFC has become an utter disappointment and a stain in the food service industry. The Colonel must be turning in his grave seeing what the people at KFC are doing to his legacy. Shameful.
Cynthia Smith
Chicken was meaty and delicious! Beware! My 8 piece chicken order price was for chicken only. Sides were a la carte and not the traditional sizes. Drive through was quick, friendly and my order was correct.
eri
Is no one working at kfc yet? How about the service industry? I think it's closing soon
Leila Mae
I was nothing but nice to the crew on the night shift. Mostly lovely people, but this one thin blonde chick gave me sass, threw my food at me, told me the dining room was closed, told me "can't you read the sign on the door" (there was none,) and told me to never come back. I won't come back. Don't waste your money here to pay the paychecks of rude people; plenty of other great locations.
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Hey in Texas we support all folks that are needing any kinds of support and assistance! I know this because I’m hearing impaired!
That's awful! So sorry you had to go through that :(
Same with us. Today we placed an order at drive thru. Once at the window to pickup and pay, my husband asked if he could add an item. The girl said she wasnt allowed to do that. So he asked if he could then place an additional order (no other cars were behind us). Again, he was told she wasnt allowed to do this. This went on two more times until mu disgusted husband decided we would just leave. At home, when we took our irder out if bag to eat, we were missing two items. It was too far back for too little, but we attempted several times to call and report this, but no one ever answered the phone. In the future, we will get food elsewhere.
Not the fault of the store but this not eating in is a pain .
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