Maybe it seems so because it is now a stand alone small business, not a larger franchise with economies of scale of a large corporation?
I think it's comparable to Chick-fil-A in price & quality
That's relative to what you are comparing to. Are you comparing to a dollar menu? Or are you comparing to room service? This place is an average price for a small town diner.
I guess that is matter of opinion. I did not feel it was.
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