Call the district manager, you should be able to find the number online.
What do you feel is his problem that needs to be fixed? Be prepared to explain the issue calmly and rationally to his/her district manager! However, if you aren't calm, rational and most of all professional in your actions; the district manager very possibly will hear your issue with skeptical attitude in the mind. They know their personal and believe in them to treat the customers fairly and with respect. It is your job to prove them differently. That's the best information I can offer without knowing the specific information of the situation. Anyway I wish you best of luck!
Call corporate
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