Why does all of the staff stand around and talk so it takes 15 minutes to clean off one of the tables when 7 have people are eating at them and they have about 24 tables in total.

Matthew Smith | Jul 27, 2019 | Category: Hamburger restaurant in Cincinnati, Ohio

Steak 'n Shake - All questions

Address: 831 Clepper Ln, Cincinnati, OH 45245, USA

Dakota keith | Jul 28, 2019

Horrible service anymore. Dont recommend it to anyone.

Diana Ulm | Jul 28, 2019

It was so dirty, I took pictures. I.e. Tables not bussed. Discarded to go wraping's, and receipts, laying on front counter an around the cash register. Staff swearing in the kitchen an yelling back and forth, with one another, throughout the restaurant. This is not the first time, I have been in, only to find, these conditions. In fact, I have contacted their corporate office, about a month ago. The condition are Not any better; they are worse!! Perhaps the Board of Health, can get it cleaned up or close the doors. ????

Mike Delong | Jul 28, 2019

I agree the service was bad we waited 1hr to get a table but the food was great

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