Hmm, interesting. I've never experienced horribly slow service. I'm going to guess it was either really busy or an off day. It's certainly not a fast food establishment so it's not instant but it's not typically an unreasonable wait.
I agree, service is usually fine and the food is terrific.
It was probably an off day. Give them another chance, next time you're around. It's one of my favorite lunch spots. The Comfort Bowl is my fave!
Yeah, the food can be slow depending on what you order. Burritos usually take a shorter time so I reccomend those.
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