Why is there no one working at the front counter? No one to help the three of us waiting to be acknowleged. No one to greet customers. Been standing here for 15 minutes. Hire a counter person!

There are only two guys working today. The bay doors are open. They know they have customers. They just don't have the time to work on cars and greet customers at the same time. They used to have a counter person. He left over a year ago and they haven't replaced him yet. Its like this every time I come in now, regardless of what day it is. It was 20 minutes this time.

Did you knock on the window between waiting area and service bay.