When in hit the button. Put my card in and said pull forward, got the green light pulled in until light said stop, sat there a few minutes the flaps weren't moving so i won't my $16 back.

There is a mail box on the building and instructions regarding any issues you encounter...that says to just leave a note with your contact information and the issue you had, and they will contact you to try and make things right.

From Missouri, car wash did not work, lost $6.00

Confusing, and vehicles do not come out clean. I use this car wash on last minute emergency only. Owners needed to do a better job of making sure equipment washes better.