Everytime I go there is a problem. I don't go anymore. Actually lost my taste for Pollo all together because of this store.
Go to their wrbsite and let them know. Management needs to know when customers are not pleased and i dont mean the manager at the local store
Been here several times recently and haven't had a problem. You should email home office if you have a complaint.
This is not a question I can answer.
Not worth going there, I gave up on pollo tropical.
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