I've gone several times to Surterra and they never once even talked about, let alone GIVE me points or a card except one that I load like a gift card to pay with.
Sorry... Can't help there. I like their product but prices not really competitive for chronic pain sufferers. Their rewards program has always confused me and prices high comparatively to competition. Its basically a rebate system of 5 or 10% of purchase amount. Nothing to write home about considering priced 500% higher than recreational states.😢
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