The worst staff ever. Went to store with over a thousand Dollars to buy Up scale guitar and accessories . Noone would help me. After almost an hour. I left store and will never hold back. Purchased a Martin on line . Easy and not an hour drive away.
They have few staff to answer the phone and help customer that are shopping in store.
I'm sorry but it is awesome in person when I go, but not one time have they ever answered that phone
I have called 3 times in the past 5 days and they answered every time
Unfortunately no , I have had this problem myself when trying to call them. They are simply understaffed.
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