Why when aware of a customer food problem didn't the manager on duty come to the table? Bad service on her part!

Brian Kephart | Jul 20, 2019 | Category: Diner

City Cafe Diner - All questions

Address: 7641 Lee Hwy, Chattanooga, TN 37421, USA

Andre Cruz | Jul 21, 2019

Did the server not handle it correctly? Did you ask for the manager? Basics in service industry.

Steve Kennedy | Jul 21, 2019

City Cafe is a great place to eat with family and friends. Will go again.

Brian Kephart | Jul 21, 2019

The waitress was very professional- said the manager was aware of the problem. Was just hanging out near the expo line- even though it was the second time i sent the tortillas back. I can understand the first send back , but two times is a screaming for an appearance. I shouldn't have to ask- ya see a problem. Ya take care of it. Ive been a chef for 36 years- i would have come out myself after the second time..

Rick Wooten | Jul 21, 2019

Never had a problem here. Love this place, great food!! I highly recommend it!

Add Answer

Thanks! Your answer is awaiting moderation.

Other Questions

Trending Places