Why are some of the service employees so dam rude..... And the parts department... Omg... Its almost an inconvenience to ask about a part... Im pretty much done with bmw of Alexandria...

Fairfax, Camp Springs or bust. These guys here put a 5/8 BOLT in my tire and claimed I ran over it. First I heard any sound or saw it was when I got the car back from them. Jacklegs.

We are sorry to see you feel this way and appreciate you bringing this to our attention.

They seemed to be really nice to me

I had the same problem with VW in Woodbridge and Fredericksburg, they must be all the same.