You waited in line to get your car dried off or in line to go through automatic wash bay? I've never waited that long; ever!
I've found them to be really quick even though they have a lot of customers. Sorry you had this experience. Seems like a very unusual experience or just ma it be a miscommunication on where to go for the next step in your service
My experience was not slow. I was the 1st in line so it went pretty quickly. Customer service was not super great but it was OK
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