Does this metro help anybody take off the back of the phone?

Yes they can.

Of course they will help. Are you seriously asking? Dont quite understand why you would think otherwise. They can do ANYTHING you need there, technical or bill related. The people in there are super nice and they all know what to do with ANYTHING Metro PCS cell phone related.

Really don't know.

Because i had took out the sim card and my memory card out my phone. But i put the sim card back in and now its stuck and cant get it out.

They should