Why does nobody answer the phone?

You're better off on the web side nobody ever answers the phone so don't even try calling or the best thing to do is the go up there cuz you can get stuff and routes on sale to wherever you're going and if you change your location you're going to like you're going to Seattle but you want to take another bus to another destination it's only $20 extra and act like you're disabled the put you in the front of bus you'll be the first and everything first one to get on first one to get off the tag on your equipment all your luggage

Not sure...normally only one person on duty. So try the 800 number from the website.