Rosa, I agree with JR, Uber and Lyft are great choices, or you can call Enterprise Car Rental. They have pick up service to your hotel. 😁
As far as having someone guide you, the staff don't typically go with you. After signing in, they set you free to explore on your own. However, my last visit one of the staff did come out to us and took us around. I've found the staff members very friendly, knowledgeable, and quiet accommodating overall. Just ask. If it's within their ability, they will probably help you out.
Easiest way is to use uber our lyft. Orrr, I don't mind taking you there.
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