My daughter’s husband is deceased and bill is in his name. She Needs to put in her name. Can that be done over phone? Wants to also go back to basic cable

I would just disconnect it I wasn't happy at all at the services I received at this location they were very rude even the manager wasn't helpful at all. I will never go there again

You better of cancelling ... You'll get better rate as a new customer

Is there another cable company available?

Yeah stard over