Comcast Service Center

Category: Internet service provider in Chicago, Illinois

Address: 3145 S Ashland Ave, Chicago, IL 60608, USA

Phone: +18009346489

Opening hours

Sunday: 11AM–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Katrina Walker

Nov 4, 2022

Love the look of this location. The staff is very professional and welcoming! Purchasing my new Galaxy Ultra 22 was very easy. I feel as if I will be with this company for a long time!

J

Nov 1, 2022

I called in to replace my new number to my old xfinity number the person taking my call said he has made a ticket and other agent will process my setup i just have to acknowledge when the other agent picked up he had no idea what was going on and she said she can't help me since the first agent didnt put in any notes on what was going on in my case

Ashlie Williams

Sep 27, 2022

It’s better to visit the customer service center versus talking to someone over the phone. I always receive the help I need I have had service with Comcast for 2 years. The service is great and the staff is very friendly and knowledgeable

Ines Villeda

Jul 29, 2022

Very good service

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Questions & Answers

Does this service center take comcast equipment ?

Lauren Long | Nov 4, 2018
Felix Bland | Nov 4, 2018

Yes

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Can you buy equipment here n register for internet

PAtheKid | Nov 4, 2019
Reynard Grant | Nov 4, 2019

Buy your equipment from Best buy,own it your self

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Do they have a drop off box for after hour

Darnell Moss | Nov 4, 2018
Lilmoma | Nov 4, 2018

Not sure .. Just call

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WHAT ARE YOUR OPENING AND CLOSING HOURS

Shayda Martinez | Nov 3, 2021
Nik Biggs | Nov 3, 2021

They close at 5pm

Can I pick up a SIM card from here ?

Vivian Chavez | Nov 3, 2020
Carter Harris | Nov 3, 2020

I really don't know, I think so!!

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Can I drop off equipment here? How long does it take to get posted to your account?

Laura Donaldson | Nov 4, 2019
Toni Perkins | Nov 4, 2019

Yes you can drop off equipment at this location and they post info to your account at time of drop off 👍

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Can I buy a box here?

Colleen Nieminski | Nov 4, 2019
David Lee | Nov 4, 2019

At least they'll lease it to you

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I should not be getting an bill for $908 if i told y'all i want to cancel it all together

The Official Capalot Queen | Nov 4, 2018
Steven patton | Nov 4, 2018

Contact the better business bureau if they don't rectify it

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Is this office open on saturdays?

Claudia Corral | Nov 3, 2021
KENNETH ROBINSON | Nov 3, 2021

Open Saturday 10:00 to 5:00

Can I get a new remote control ???

Regina Bailey | Nov 3, 2020
George Maayteh | Nov 3, 2020

Yrs, for free

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why are you not showing the Australian Open Tennis that was scheduled for tonight? And the alternative shown on the screen is of no value. I'm very disappointed in your service. James Stith, customer, Chicago

Jim | Nov 3, 2020
Toni Perkins | Nov 3, 2020

Sounds like a concern for comcast please give them a call they have a great customer service team.

is the Comcast place open today?

Devin Wallace | Nov 3, 2020
Jermaine Hood | Nov 3, 2020

Yes

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I need another remote, can I get one and do I have to pay for it.

Hattie Berry | Nov 4, 2019
Carter Harris | Nov 4, 2019

I really don't know!!

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Does this place take xfinity equipment

Karen Scarbrough | Nov 4, 2019
Amy Decelles | Nov 4, 2019

Yes

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I would like to know if I could get service even if my I.D is expired?? Can someone help me out thank u

Belinda&Fabian Tito | Nov 4, 2018
Rosa Castellanos | Nov 4, 2019

This Comcast Service Center does accept expired drivers license up to 5 years. Https://internetessentials.com/IDforms

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If my I.D is expired can they still install service?

Belinda&Fabian Tito | Nov 4, 2018
Lorenzo Grant | Nov 4, 2018

Yes

Can I exchange my remote at this location

Debra Ramos-Boyas | Nov 4, 2018
Anthony Miller | Nov 4, 2018

No doubt Debra

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Can u make a payment with a money order

Velma Thompson | Nov 4, 2018
stacy | Nov 4, 2018

Nope

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My daughter’s husband is deceased and bill is in his name. She Needs to put in her name. Can that be done over phone? Wants to also go back to basic cable

Tracey Nelson-Lee | Nov 4, 2018
Sassy | Nov 4, 2018

I would just disconnect it I wasn't happy at all at the services I received at this location they were very rude even the manager wasn't helpful at all. I will never go there again

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What if I need a new remote can I get one

Jose Vazquez | Nov 4, 2018
Gwendolyn Walker | Nov 4, 2018

Yes, just take the one in and they will gladly exchange it.

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What do I need if equipment don’t work can I exchange it

Jose Vazquez | Nov 4, 2018
Jacqueline Mason | Nov 4, 2018

I agree

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Can you pay your bill there

JAMES OSCAR | Nov 4, 2018
Melita Jackson | Nov 4, 2018

Yes!

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How do I get my wifi pass word

Rosetta Hale | Nov 4, 2017
chinmyee sule | Nov 4, 2017

You need to set up your xfnity account and set your password and wifi name

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