Customer service sucks! What's the point in calling? Called 4:45pm was told 30 mins. 45 mins told waiting on chicken wings got order after 6pm. Get home no wings. Told come back to get wings waited again didn't get home til 8pm. Worst service ever!

Bad Customer Service. Nothing changed from I57. The first time I had gone there it was quick. After that it's an hassle. No matter if you call in Or order in person the wait is ridiculous. They are not friendly about either. The food is pretty good but customer service is horrible. And since it's a black business in a black neighborhood we blacks continue to patronize it. I keep saying lets stop taking this abuse. And they are not all that cheap too. What there problems is I don't know. But they should change this. N

Good BBQ is no excuse for poor customer service, rude employees and the lack of consideration for your time.

I agree with everything they have said BBQ is good but the waiting is unbelievable no need to call because your going to have a long wait need more people to work the window she's taking orders getting money and delivering the orders she needs more help

Sometimes get the orders mixed up. However the BBQ is good.

Same thing happened to me they told me 20 min I waited a hour 😩🥴

They unfortunately wait to cook chicken until you get there

Use be good when it i57 the new people is terrible