I had a not so great car wash here....hurt my feelings!! Is this a location in need of Customer Service Improvement?

Vetra Pettway | Nov 3, 2019 | Category: Car wash in Troy, Michigan

Jax Kar Wash & Auto Detailing - All questions

Address: 2835 W Maple Rd, Troy, MI 48084, USA

Vetra Pettway | Nov 3, 2019

I went to the location on Woodward near 10 Mile they re-washed my car. They dried my car without leaving watermarks all over. I just feel if you pay $126.00 for a carwash you should LEAVE OVERJOYED.... with the results...maybe I am wrong....but somehow....I DOUBT IT!!!!! A few gift cards would soothe the pain?

Jax Kar Wash & Auto Detailing | Nov 3, 2019

So sorry to hear that. Please submit your comment on our website so we can get more details and resolve it. Thank you. Www.jaxkarwash.com/comment

Dianne/Mary Watson | Nov 3, 2019

I find any time. I have a problem with a company. The best thing I know to do is call the manager first. Then if the manager does not help resolve the issue, I have. I contact the CEO( chief executive officer) of the company. I call my local library to get the phone number address, and name. Once I get this information, I call the office of the CEO. I find being polite, and stating the issue problem I am having, they work with me to resolve the problem. This is what I do.

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