How can I get my money back. I used my card soap then rinse about 2-3 minutes. It said 3.75 when I pushed stop. My bank statement just came thru and I was charged 14.75

Rolayne Hosking | Nov 3, 2018 | Category: Car wash in Layton, Utah

Futura Carwash - All questions

Address: 3011 N Fairfield Rd, Layton, UT 84041, USA

Futura Carwash | Nov 3, 2018

Rolayne, the amount you are seeing on your account is only a pre-authorization amount. It will display as a pending charge. That amount will drop off and the actual amount will post which in your case will be $3.75.I have my phone number posted at every point of sale so please call me with any concern. We value our customers and promise that you will never lose money at my wash. Dave Ornelas

Mitch Nall | Nov 3, 2018

Most car washes (this one included) put a temporary hold of a higher amount until the charge goes through. Check the charge again in a few days.

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