Do not know never had to cancel and get refund.
Call emagine, I havnt had to refund at the Novi location. However the one in rodchester refunded us with no problem, since we bought too many tickets. We called ahead and spoke with someone prior to coming in. Hope that helps!
I purchased mine online, mistakenly bought two sets for the same show and was instructed to go to the guest services desk to get a refund.
Call Emagine Novi. Before calling visit their website to see their policy on refunds. That's if you bought them directly from Emagine I assume?
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Do you have to pay ahead and pick a seat or can you walk in and pay and pick where u want to sit?
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