hello I had a great experience ... we were in a suite ... on the second day the air broke and they changed my room for a normal one and I had no problems it was well accommodated and clean like the suite ... there is also private properties and differences between them ... hola yo tuve una gran experience...nosotros estuvimos en una suite...en el sugundo dia se rompio el aire y me cambiaron la habitacion por una normal y no tuve problemas estaba bien acomodada y limpia como la suite...también hay propiedades privadas y diferencias entre ellas...
No this is not something we have had issues with. Can you contact the resort directly at 305-853-3000 so we can learn more about this. Thanks.
Nope stayed at this establishment twice and never had any issues. I think some Condo's are owned by private owners and some are owned by Ocean Pointe and I've heard there is a big difference in service between the two. Sorry you had issues. The 2 different owners we rented from were fantastic. I hope you get your situation resolved.
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