Are they condescending to all their customers or did I just get the worst employee? Based on reviews I probably got the worst employee but the interaction ruined that shop for me.

We have had nothing but sweet and helpful employees.

Sarah, We are sorry your experience at our store was not what you anticipated. We strive to offer the best service to our customers and hope all that enter have a positive outlook. Thank you for bringing this to our attention and we hope you will give us a second chance. In our verbiage we call a pot containing multiple plants a planter and we refer to an empty container as a pot. We can see how this language could be misunderstood. Thanks for bringing it to our attention.

May I ask what happened? I've only had good experiences there

Their sign said 50% off planters so I asked if it was all their planters and the lady said it wasn’t ceramic planters but flower baskets? I was content with that interaction when another lady chimed in and was super condescending and acting like I was stupid for misunderstanding. The first lady said it keeps happening so instead of them treating their customers like they’re stupid why don’t they change the verbiage of the sign? I won’t be back and won’t recommend.