Worst customer service, took three days of calling until my call was finally picked up, i was charged twice on my tab, and when i was able to reach them to let them know, all they said is that they could do nothing to help me, to contact my bank

Hector Hernandez | Jul 11, 2019 | Category: Movie theater in Phoenix, Arizona

AMC DINE-IN Esplanade 14 - All questions

Address: 2515 E Camelback Rd, Phoenix, AZ 85016, USA

Eric Lovitt | Jul 12, 2019

Always check your tab before closing out at the end of your movie. Every time we have been here we found multiple items on our bill that we did not order. We always chalked it up to an accident, but after discussing this with other people we have found this to be a common problem with the in- theater dining. Seems like questionable billing is a standard practice with employees at this location.

Dominique Ashford | Jul 12, 2019

I go to this AMC at least a couple times weekly for about five years now and I have never had a issue with unauthorized charges personally.

Christopher Hendricks | Jul 12, 2018

Wow. I would call AMC corporate and file a complaint. Good luck. Hope you see a refund.

Lorna Cromwell | Jul 12, 2018

Yikes! Sorry to hear you had that experience. Please continue to challenge that charge .

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